BigGerz Casino: The Features of Our Platform
- Casino lobby. Slots make up the largest part of our library, which holds more than 5,000 titles. Beside them stand roulette, blackjack and baccarat.
- Studios. Our lobby carries games from Pragmatic Play, Hacksaw Gaming, NetEnt, Play’n GO, Nolimit City, BGaming, Yggdrasil and Big Time Gaming, among others.
- Live casino. Dealer tables run with Evolution and Ezugi in blackjack, roulette, baccarat and game-show formats.
- Sportsbook. Football, tennis, basketball, cricket and esports are offered before the match and in play, with a separate sports welcome offer of 50%.
- Welcome offer. The casino match is 150% of the first qualifying deposit, with a 40x wagering requirement and 14 days to complete it.
- Cashback. Cashback is credited daily, weekly and monthly. The daily rate rises with the VIP level, up to 15%.
- VIP programme. Six levels, named Tiny, Prime, Supreme, Titan, Empire and BiggerZ, apply to casino play.
- Cashier. Twelve cryptocurrencies, the e-wallets Skrill, Neteller and MiFinity, and Paysafecard are available, with withdrawals normally released within hours.
- Mobile access. We run a progressive web app for Android and iOS; there is no download from an app store.
- Support. Live chat is open around the clock to registered members, and our email address is [email protected].
The offers in one table
| Offer | Rate | Condition |
|---|---|---|
| Casino welcome match | 150% | 40x wagering, 14 days |
| Sports welcome offer | 50% | Set out in the offer terms |
| Daily cashback | Up to 15% | Rate follows the VIP level |
| Daily rakeback | 5% | Paid on play, claimable daily |
| Loot boxes | Up to three a day | Opened through play |
Wagering is counted on real-money stakes only. Slots count in full towards the requirement, with jackpot slots and bonus-buy rounds excluded, while other game categories count at a reduced rate stated in the offer terms. The BigGerz welcome bonus requires a minimum deposit, which the cashier displays before you confirm.
A worked example in pounds
A member deposits £40 and claims the welcome match. The bonus is £60, and if the offer terms apply the 40x multiplier to the bonus amount, £2,400 of qualifying stakes are needed within 14 days. At a stake of £2 on a slot, that is 1,200 spins. The sum is shown to illustrate the rule and is not a promise of any result.
Before making a first qualifying deposit, see the BigGerz registration guide for the account details and identity checks involved.
The cashier in practice
Our cashier lists twelve cryptocurrencies: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, XRP, Cardano, BNB, Tron, USD Coin and Solana. Crypto withdrawals are normally processed within a few hours, and bank transfers may take up to three days. We charge no fee on a withdrawal when the deposit has been wagered at least once. If the deposit has been wagered less than once, our terms apply a fee of 8%.
Before the first withdrawal we ask for a photo identity document, which may be a passport, driving licence or national identity card, and a recent utility bill that shows your name and address. A payment method must belong to the account holder.
Games by category
| Category | Examples of what we list |
|---|---|
| Slots | Titles from Pragmatic Play, Hacksaw Gaming, Nolimit City, BGaming |
| Live | Blackjack, roulette, baccarat and game shows |
| Table | Roulette, blackjack and baccarat |
Sport and the sports welcome offer
Our sportsbook covers football, tennis, basketball, cricket and esports, with pre-match and in-play markets. The sports welcome offer of 50% is separate from the casino match, so a member may take one, both or neither. Ice hockey is also offered. The qualifying odds for each offer are printed in its terms.
For access to these games and sports markets on a phone, see the BigGerz web app for iPhone and Android guide.
Account rules at a glance
| Rule | What it means for a member |
|---|---|
| One account | Each person may hold a single account; accounts cannot be sold or transferred |
| Age | Members must be 18 or over |
| Payment ownership | Deposits must come from a method held in your own name |
| Identity | Passport, driving licence or national identity card, plus a recent utility bill |
| Closure | Request by email from the registered address |
Disputes about a wager must be lodged within three days of the day the wager was decided. We intend to answer every complaint within 28 days, and an unresolved matter passes from our customer service to management.
Members in the United Kingdom
Our examples use pounds sterling and dates are written day, month, year. Players in Britain can reach independent help at any hour: the National Gambling Helpline is 0808 8020 133, and GamCare and Gambling Therapy provide chat and guidance. At BigGerz we accept self-exclusion by email from the registered address, and the request takes effect within 24 hours.
Our care for members includes deposit, loss and time limits, which are set by our support team on request, and a break from play of any length you name. A member must be 18 or over.
Rewards between offers
Rewards at BigGerz are not limited to the welcome match. Loot boxes can be opened up to three times a day. Daily rakeback of 5% is returned on play. Cashback is credited daily, weekly and monthly, and the weekly and monthly sums have caps that the cashier states. The daily cashback rate improves at each step of the six VIP levels.
Rewards that are not claimed in time expire without notice, and only real-money stakes count towards promotional progress. Bonus abuse, collusion and the use of tools that hide a member’s location lead to the withdrawal or cancellation of the reward under our terms.
The BigGerz payments guide explains the cashier panels and fee rule to check when requesting a withdrawal.
Contacting our team
Live chat is the quickest route for a payment, a bonus or a login question. For documents and formal requests we ask members to write to [email protected] from the registered email address, so that we can match the request to the account.
Complaints follow the route set in our terms: first to customer service, then to management, and a complaint concerning a wager must reach us within three days of the day the wager was decided.
FAQ: BigGerz Casino
Our library holds more than 5,000 games. Slots form the largest group, followed by live dealer tables and table games.
Evolution and Ezugi supply our dealer tables, which cover blackjack, roulette, baccarat and game-show formats.
It adds 150% of the qualifying deposit as bonus funds. A 40x wagering requirement applies, and it must be completed within 14 days.
Yes. The sports welcome offer is 50%, and its terms are displayed in the cashier before you accept it.
Daily cashback follows the VIP level and rises up to 15% at the highest level. Weekly and monthly cashback is paid in addition.
They are Tiny, Prime, Supreme, Titan, Empire and BiggerZ. The cashback rate improves with each step.
We accept Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, XRP, Cardano, BNB, Tron, USD Coin and Solana.
Crypto withdrawals are normally released within a few hours. The time on the blockchain network is outside our control.
Verification is required before the first withdrawal. We ask for a photo identity document and a recent utility bill.
A fee of 8% applies to the withdrawal under our terms. Wager the deposit at least once and no withdrawal fee is charged.
No. Our casino runs as a progressive web app in the browser of an Android or iOS device.
Write to our support team from the registered email address and name the limit or the length of the break.
Chat is available in English, and also in German, Portuguese and Russian.